Customer Service:
Customer service agent covers a variety of positions, all of which are very important to any company or airline that deals with the public. Customer service agents make a business look highly regarded and take care of customers by ensuring their contentment.
Here is a sample application cover letter for customer service agent to accompany a resume when applying for a job.
Resume
Contact Info:
First Last Name:
Street Address:
City, State, Zip:
Phone (Cell/Home):
Email Address:
Street Address:
City, State, Zip:
Phone (Cell/Home):
Email Address:
Objective (optional)
What do you want to do? If you include this section it should be a sentence or two about your employment goals. A customized objective that describes why you are the perfect candidate for the job can help your resume stand out from the competition.
Career Highlights / Qualifications (optional)
A customized section of your resume that lists key achievements, skills, traits, and experience relevant to the position for which you are applying can serve dual purposes. It highlights your relevant experience and lets the prospective employer know that you have taken the time to create a resume that shows how you are qualified for the job.
Experience
This section of your resume includes your work history. List the companies you worked for, dates of employment, the positions you held and a bulleted list of responsibilities and achievement.
Company #1
City, State
Dates Worked
City, State
Dates Worked
Job Title
- Responsibilities / Achievements
- Responsibilities / Achievements
Company #2
City, State
Dates Worked/Job Title
City, State
Dates Worked/Job Title
Education
In the education section of your resume, list the schools you attended, the degrees you attained, and any special awards and honors you earned
College, Degree
Awards, Honors
Awards, Honors
Skills
Include skills related to the position / career field that you are applying for i.e. computer skills, language skills.
References available upon request
There is no need to include references on your resume or even to mention that references are available. Rather, have a separate list of references to give to employers upon request.
Customize Your Resume
In all cases, be sure to personalize and customize your resume, so, it reflects your skills and abilities and connects them with the jobs you are applying for.
In all cases, be sure to personalize and customize your resume, so, it reflects your skills and abilities and connects them with the jobs you are applying for.
Resume Example
Josh F. Roxas
123 Block Tinio General Nueva Ecija
Philippines 1304
Phone Number: +01234556678
Email Add: CuteJsh_Roxas@gmail.com
Objective:
As I am the fresher in this field, I will know about the nature of my work. Moreover, I will attempt to know about the various processes which form my job. By doing so, I will be able to do my job more proficiently. On the other hand, I shall implement my knowledge into the practical world.
I will always try to use my skills like honesty, devotion towards my job, punctuality etc. I will discuss my ideology with my superiors
Career Highlights / Qualifications :
OJT- Over Job Training at CherryMango
Education:
S.Y 2012-2013 : Papaya Man Power Center General Tinio Nueva Ecija.
Call Center/
Technician Under By: Technical Education and Skill Development Authority
S.Y 2008-2012 : General Tinio National High School Nueva
Ecija
*Valedictorian *
Mathematic, English Certificate awards
Skills:
·
Communications -- Good written and verbal presentation skills. Use proper
grammar and have a good speaking voice.
·
Customer Service -- Routinely handled as many as 500 customer contacts a day
(10,000 per month) in a busy retail outlet. Averaged lower than a .001 percent
complaint rate and was given the "Employee of the Month" award in
second month of employment. Received two merit increases.
·
Hard-working -- Throughout high school, worked long hours in strenuous
activities while attending school full-time. Often managed as many as 65 hours
a week in school and other structured activities while maintaining
above-average grade
Personal Information
AGE :
24
STATUS :
Single
BIRTH DATE : March
01 1999
HEIGHTS : 5’7
WEIGHTS : 45
kilo
References:
Cherry Pads
Manager
Assistants
CherryMango
Youtube.
Mango
Love
Manager
CherryMango
Blogs
I hereby certify that the above information is true and
correct to the best of my knowledge and beliefs.
Josh F. Roxas
JOSH F. ROXAS
Cover Letter Example
July 20 2013
Cherry Pads
CherryMango Youtubes
Manager Assistants
Dear Cherry Mango
I am very
interested in the position of Customer Services Associate at CherryMango
Youtube that was advertised on your
website on May 20. My extensive experience and skills in customer service
profession makes me the right candidate for this job. With my ability to
deliver friendly and courteous service as well as knowledge of presenting a
positive image, I am certain to become a key member of your customer service
team.
I am a strong candidate for this job
because my skill set complements perfectly with your requirements. For
instance, I have a demonstrated ability to; welcome guests in a considerate
manner, deal effectively with customers of different backgrounds, respond to
concerns and resolve issues, perform verifications and maintain records of all
clients. My education and experience has enabled me to understand and manage
relevant administrative work efficiently with minimum or no supervision.
Furthermore, my friendly attitude combined
with my customer care training will allow me to manage problems of Bloomingdale
Store’s existing customers and analyze the situational factors in a better way.
As required, I possess good computer skills including internet, social media,
email, MS Office applications and spreadsheets.
Please take
out the time to look through my resume which gives additional information about
my qualifications and experiences. I will contact your office next week to
follow-up and finalize a time of interview. If you need to contact me in the
meantime, please call me on my cell phone at 123
Josh F. Roxas
123 Block Tinio General Nueva Ecija
Philippines 1304
Phone Number: +01234556678
Email Add: cuteJsh_Rxs@gmail.com
Thank you in
advance for considering my credentials for this Customer Services Associate
position at CherryMango Youtubes. I
look forward to a meeting with you soon.
Sincerely
Yours
Josh F. Roxas
Josh F.
Roxas
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